Advancing People - Multilingual Recruitment Specialists are now recruiting for an Italian Speaking Customer Service Advisor for their client based in Stafford, Staffordshire.
As an Italian Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the Italian speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Fluent in Italian & English
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time permanent position offering an annual basic salary of upto £26,000 + attractive company benefits
This is a remote / Work from home position. If successful you would need to commute to Stafford, Staffordshire 3 time a week.
Monday - Friday, 37.5 hours a week
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.