Customer Service Advisor - French Speaking

  • Job Reference: FCSLH1
  • Date Posted: 15 July 2022
  • Recruiter: Advancing People Ltd
  • Location: Bath, Somerset
  • Salary: £23,000 to £25,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in Bath, Somerset to work on a remote basis / Work From Home

As a French Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the French speaking region and covering the French speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in French
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £23,000 - £25,000 + Bonus & attractive company benefits.

This role would be working from home with occasional travel to Bath, Somerset.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.