Service Desk Analyst - Dutch Speaking

  • Job Reference: SDS
  • Date Posted: 25 January 2018
  • Recruiter: Advancing People Ltd
  • Location: Cambridge, Cambridgeshire
  • Salary: £27,000
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People Multilingual Recruitment Specialists are now recruiting for a Dutch speaking Service Desk Agent for their client based in Fulbourn, Cambridgeshire.

As a Dutch speaking Service Desk Agent it will be your responsibility to provide technical support via the telephone and email to the Dutch speaking region.

Roles & Responsibilities:

  • Take ownership of requests following them to resolution
  • Proactive when dealing with customer issues
  • Work with colleagues to ensure excellent customer experience, peer reviews
  • Help maintain knowledge articles and other internal documentation
  • Meet SLA's
  • Attend customer meetings

Person Specification

  • Fluent in Dutch
  • Technically minded and customer focused
  • Ability to work as a team and independently
  • Maintain a calm, analytical disposition
  • Have practical experience in a support environment

This is a full time permanent position offering an annual salary of up to £27,000 + attractive company benefits!

Apply now!

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.