Advancing People Multilingual - Recruitment Specialists are now recruiting for a Fluent German speaking Customer Service Agent for an established company based in Northampton, Northamptonshire.
A fantastic opportunity has arisen for a native French speaker with an interest in Customer Service career to work for an international designer, manufacturer and distributor of exterior design products. Extensive product training will be provided to empower you to deliver great results and quality service to the company's clients.
Responsibilities and Duties
- To process customer's orders accurately, as well us upsell products
- To assist customers with any queries via telephone, email, fax, etc
- To deal with product returns and complaints
- To take ownership of and resolve customer queries
- Provide support to sales team
- Build effective and lasting relationships with customer
Qualifications and Skills
- To be proactive and have a desire to learn
- Time management and personal organisation skills
- Excellent communication skills
- A confident and determined approach
- Able to manage a workload independently and work to deadlines
This is a full time, permanent position working Monday to Friday, offering a competitive salary of £20-22,000 pa and attractive company benefits!
Advancing People Multilingual - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency