Customer Service Advisor - German Speaking - Part Time

  • Job Reference: GCS
  • Date Posted: 7 September 2017
  • Recruiter: Advancing People Ltd
  • Location: Birmingham, West Midlands
  • Salary: £8,996
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Part Time

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Part-Time German Speaking Customer Service Advisor for their client based in Birmingham.

As a part-time(20 hours per week) German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in German
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a Part-Time (20 hours per week) Permanent position offering an annual salary of £8,996 (£17,992 pro rata) + attractive company benefits.

Hours can be flexible! 20 per week.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.