Customer Service Advisor - Dutch & Spanish Speaking

  • Job Reference: ISDS
  • Date Posted: 1 November 2018
  • Recruiter: Advancing People Ltd
  • Location: Islington, London
  • Salary: £21,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Dutch & Spanish Speaking Customer Service Advisor for their client based in Clerkenwell, London.

As a Dutch & Spanish Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Dutch & Spanish speaking region and covering the Dutch & Spanish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in Dutch & Spanish
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £21,000 + attractive company benefits.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.