Advancing People Multilingual - Recruitment Specialists are now recruiting for a Dutch & French Speaking Customer Service Advisor for their client based in Clerkenwell, London.
As a Dutch & French Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Dutch & French speaking region and covering the Dutch & French speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Receive incoming calls
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Fluent in Dutch & French
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time Permanent position offering an annual salary of £21,000 + attractive company benefits.
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.